POWR has two types of email notifications that you can setup in Form Builder. You can send emails to All Form Respondents OR Specific Form Respondents.

If All Form Respondents is selected, then an automated email will send to everyone who fills out you form. When Specific Form Respondents is selected, then you can send automated emails to users based on answers in your form. 

Here are some examples of how you can use conditional emails to send relevant email content to different form respondents: 

• RSVP'ing to a party (separate emails to people who RSVP Yes and No) 
• Attending different events (separate emails based on the date of an event)
• Purchasing different products or services (separate emails if someone purchases a hair cut or a manicure) 

Sending Emails to All Form Respondents

You can send one generic email to all form respondents on our Free Plan. To do this, follow the steps below: 

1. Make sure All Form Respondents is selected and click on Customize Confirmation Email.

2. You will be redirected to our Email Editor where you can fully customize the look and feel of your email. Once you've designed the email, click Save. 

Click here for more information on our Email Editor.

3. Once you have saved your email, you will be redirected back to your form and your email will begin sending to all form respondents.

Sending Emails to Specific Form Respondents

If you would like to send multiple emails to Specific Form Respondents then you must be on a Pro or Business Plan. Please visit our pricing table for details.

How to Send Conditional Emails

To send automated emails to users based on answers in your form, please follow these steps:

1. Turn on Enable Autoresponder  

2. Click Specific Form Respondents (you must be on a Pro or Business Plan) and then New Conditional Email. 

 3. Choose the Conditions that must be met in order for your email to send. In the below example, an email will be sent to all users who responded with "Yes" to a question in the form that asks "Will you be able to attend the party?" 

Note: You will only be able to select conditions with questions that are Dropdown, Multiple Choice, or Checkbox elements.

4. To design the email that will send to the "Yes" group of responders, click on Create Email. You will then be directed to our Email Editor where you can fully customize the look and feel of your email. Once you've designed your email, click Save. 

Click here for more information on our Email Editor.

5. Once you have saved your email, you will be redirected back to your form and your conditional email will send if form conditions are met.

6. To create an additional email, then click on New Conditional Email.

Important Note: There is a chance that a user could receive more than one conditional email depending on how you set up your conditions. In the below example if a user responds with "Yes" and is bringing an "Appetizer" then the user will receive both conditional emails. We highly recommend that you follow email marketing best practices and set up your conditions so a user will receive only ONE email. 

Using the Email Editor

If you have questions regarding our Email Editor, please check out these help articles.