Is your Instagram feed not displaying in your POWR Social Feed plugin? You’re not alone—this can happen for several reasons, including expired tokens, permission issues, or incorrect account types.
This guide will walk you through the most common causes and solutions for Instagram connection problems in POWR, so you can get your content live again quickly.
In This Article
Why Is Instagram Not Connecting to POWR?
Some of the most common reasons include:
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You’re using a personal Instagram account instead of a Business or Creator account
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Your Instagram is not linked to a Facebook Page
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You denied permissions when connecting the account
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Your connection expired or was revoked
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You’re signed into the wrong Facebook or Instagram profile
🧾 Step 1: Make Sure You Have the Right Instagram Account Type
Instagram requires that your account be either a Business or Creator account to work with third-party apps like POWR.
To check your account type:
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Open the Instagram app.
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Go to your profile and tap the menu (☰).
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Tap Settings and Privacy > Account type and tools.
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If you’re using a Personal account, tap Switch to professional account and follow the prompts.
💡 A “Professional Dashboard” on your profile confirms you’re using the right account type.
🔗 Step 2: Confirm Your Facebook Page Is Properly Linked
A Business or Creator account must be connected to a Facebook Page.
To check your connection:
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Go to facebook.com/pages and select your Page.
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Click Settings > Linked Accounts > Instagram.
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Make sure your Instagram account is listed and connected.
⚠️ Skipping this step will prevent Instagram from authenticating properly.
🔄 Step 3: Reconnect Instagram to POWR
If you previously connected Instagram but your feed isn’t loading:
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Go to your POWR Social Feed editor.
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Open the Connect Feed section.
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Click the trash can icon next to your current Instagram connection to remove it.
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Click + Add Feed > Instagram, and reconnect.
🔄 This refreshes your connection and prompts a new permissions window.
✅ Step 4: Grant All Required Permissions
During the connection process, ensure you:
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Stay logged into the correct Facebook account
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Approve all requested permissions for POWR
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Choose the correct Instagram Business/Creator profile and associated Facebook Page
❌ If you skip or deny any permissions, the connection will not work.
🧪 Step 5: Use an Incognito Window to Reconnect
Browsers often store old session data that can interfere with new logins.
To avoid issues:
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Open an Incognito or Private window
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Log out of Facebook and Instagram in other tabs
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Go to POWR and reconnect your Instagram through the Social Feed editor
🔁 Step 6: Still Not Working? Remove and Reconnect Manually
If none of the above worked, try a full reset.
Disconnect from Facebook:
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Find POWR.io in the list.
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Click Remove to revoke access.
Reconnect:
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Return to your POWR Social Feed.
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Click Connect Instagram and go through the full permissions flow again.
❓FAQs
Can I use a personal Instagram account?
No. Only Business or Creator accounts linked to a Facebook Page can be used with POWR.
Why did my Instagram feed suddenly stop working?
This could be due to:
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Token expiration (Facebook sessions expire every 60–90 days)
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Revoked permissions
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Changes to your Facebook Page or Instagram account
What if I manage multiple Pages or accounts?
Make sure you’re logged into the correct Facebook and Instagram profiles before starting the connection process.
📚 Related Articles
💡 Check POWR Pricing
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