The refresh rate varies depending on your plan level.
Free Version - every 24 hours
Starter Version - every 12 hours
Pro Version - every hour
Business Version - every 20 minutes
How Often Do Social Feeds Update?
The refresh rate varies depending on your plan level.
Free Version - every 24 hours
Starter Version - every 12 hours
Pro Version - every hour
Business Version - every 20 minutes
Comments
5 comments
Hi, my question is related to Accounts/Hashtags per Feed. In Starter subscription, it says 2, this means that I can have only 2 social feeds like 1 from Instagram and 1 from youtube. but I can have unlimited content from the media gallery? OR I can only have 2 apps, whichever they may be. please reply.
Hi Shanker!
In the Social Feed Starter subscription, you get two connected accounts per Feed. That means, you can create an unlimited number of Social Feeds, but in each Feed you can only display posts from up to two accounts at the time (for example, from your Facebook Page and your Instagram Account).
In a higher plan, you can combine posts from more social profiles into the same Feed.
e.g. Starter - 6 posts from FB + 6 posts from Insta vs Pro - 12 posts from FB + 12 posts from Insta + 12 posts from Twitter
All plans allow you to create unlimited apps, so you could still display posts from your Twitter Feed in a second app if needed, even in the Starter plan.
Hope this helps!
Thank you for your reply, but I am still not clear. let's talk about Starter plan (as that allows to have 2 accounts)
1. any 2 App from FB / Insta / Youtube / Twitter...etc ( but maximum 2), and this will show 6 posts/videos - I understood this.
2. how about any App as a media Gallery? How many Apps I can use as Media Gallary with the 5 images/videos?
I think for everything we have Starter plan, like media gallery also has Starter plan with 12 media to be shown, so few more questions
1. if I buy starter plan for media gallery, how many media gallery app can I create with 12 media to be shown
2. do I need to buy separate starter plan for the social feed and media gallery if I need both.
please help in clarify or provide direct email ID, where I can discuss, I am having multiple people to buy this starter plan.
Hi Shanker,
The rules are the same for all app plans, they always include just that one app type (for example, just Social Feed but NOT Form Builder or Media Gallery). You unlock the features of the specific plans in all apps of that same type (i.e. you can create an unlimited number of Starter Social Feeds with a Social Feed upgrade), but you can of course still also create free apps of any other type.
If you need Starter-level features in Media Gallery, you would need to buy a separate upgrade specifically for Media Gallery.
Please note that we are always optimizing our pricing and there is a high chance this will change in the near future. As of now, upgrades are per app type.
To reach out to our support team, please follow the "Contact Support" link in the footer and they will happy to help you with any other questions you have :)
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