Frequently Asked Questions
POWR will work on almost any page of your Shopify site! You can add our Apps to your home page, all pages, or your footer. Read more in this article. You can also add POWR to a specific section of your homepage. Learn more here. Additionally, you can add POWR to your password page, a collection, or your product template, as described here.
Your POWR install includes the powr.js script and embed codes that load a specific app on a specific page. The powr.js script is removed from your site when you uninstall your POWR app from your Shopify Apps dashboard. Embed codes are NOT automatically removed. Please check out this article for details on how to remove any leftover POWR code from your site: How to uninstall POWR from Shopify.
There are various possible reasons. Have a look at this article for more details.
Only if you have a yearly upgrade and uninstalled the app within 5 days of upgrading. As per our refund policy, which you agreed to when purchasing your subscription, POWR does not issue refunds for monthly upgrades. Partial refunds for unused months in yearly upgrades are also not available.
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