POWr Help Center

Facebook "This page does not have permission to install the custom tab" error

Follow

Comments

25 comments

  • Avatar
    araib khan

    so its also for iframe html tab for facebook,the minimum requirements ???

    waiting for your valuable comments on its 

    thanks :)

  • Avatar
    Pilar

    Hi Araib!

    Yes, if you are trying to add a 3rd-party iframe tab to your Facebook Page and you haven't previously authorized the 3rd-party developer, you will need to get 2,000 Page likes first. 

    It's a strange rule and we hope Facebook will reconsider this soon. We believe small businesses that are just starting out should have the option to customize their Facebook Page even more so than already established businesses! Fingers crossed that Facebook will release another update soon 🤞

  • Avatar
    Gregory Burger

    I have a Real Estate services app specifically designed for business pages which can't have likes. What is the work around?

     

  • Avatar
    Pilar

    From what we know, the only way to get around this is by getting those 2k likes until Facebook (hopefully) changes this again. 

    If the rule is keeping you from even getting enough likes, there are services like https://www.likeservice24.com/buy-targeted-facebook-page-likes that sell a specific number of likes at a reasonable price.

  • Avatar
    phạm đắc duy

    Doanh nghiệp nhỏ, nên đi cho những sợi dây này. I want to add the page web of me  https://noithatlongvu.com/ vào pages facebook cũng không được. Mong Facebook có chính sách với các doanh nghiệp nhỏ như tôi

  • Avatar
    PHUNTSHO DORJI

    HI,

    Eight to nine months ago, I have added the jot form in my FB page. Yesterday mistakenly I have deleted and I try to add it again but it says no permission to install custom taps. Let me know why and how can I add.

    Phuntsho

  • Avatar
    Pilar

    Hi Phuntsho,

    The only way to re-install your JotForm (or POWr form 😉), is by getting those 2k likes. I posted a link in the comment above to a service where you can purchase likes for your Facebook Page to solve this issue. Maybe give that a try? You can also try submitting feedback to Facebook to see if they are willing to change this rule. 

  • Avatar
    PHUNTSHO DORJI

    Hi,

    Thanks. I could not find the feedback page where i can write and submit in FB.

     

  • Avatar
    PHUNTSHO DORJI

    Hi,

    Thanks. I could not find the feedback page where i can write and submit in FB.

     

  • Avatar
    Pilar

    Hi Phuntsho,

    Looks like you should be able to submit feedback here:

    https://www.facebook.com/help/contact/268228883256323

    Select "Pages" from the dropdown and let them know how this is affecting your business. Hopefully, we'll see an update to this rule soon!

  • Avatar
    PHUNTSHO DORJI

    Ok, 

     

    Thank you so much

     

  • Avatar
    vinayak r ghanti

    Hi Pilar,

    Thanks for the update , may I know for my app it was working all fine up to 2.6 version to connect and add page tabs , but now in 2.7 its giving me same error as you shown , its normal business page to connect and add a tab but now I see this error message page does not have permission to install the custom tab. 

    Are this 2k likes needed for the normal business page also?.

    let me know thanks for you valuable information 

  • Avatar
    Ivo

    Hi Pilar, I would like to ask if you can suggest me something. If you check this FB page  https://www.facebook.com/HemoKill%20/app/392634087816254/

    and click the second tab just under "Home", you will that their website shows like in an iframe. And they have only 244 likes. Do you think this is done by using the HTML iframe tabs by FB?

    Regards

  • Avatar
    Pilar

    It's possible they added that app before the new rule was introduced. Anyone who installed any custom tabs before Spring 2018 can still use those on their Page. 

  • Avatar
    vinayak r ghanti

    Hi Pilar,

    Thanks for the update , may I know for my app it was working all fine up to 2.6 version to connect and add page tabs , but now in 2.7 its giving me same error as you shown , its normal business page to connect and add a tab but now I see this error message page does not have permission to install the custom tab. 

    Are this 2k likes needed for the normal business page also?.

    let me know thanks for you valuable information 

    Please update if you know any information on this 

    Thanks

    Vinayak

  • Avatar
    Ivo

    Hi Pilar, thanks for your reply. 

  • Avatar
    Rick Hart

    I have over 2k likes but when I go to add the tab my page doesn't show in the dropdown. All my other pages show but not the ones with ove 2K likes. Any ideas?

  • Avatar
    Pilar

    Hi Rick! Worth double-checking if you have full admin rights for that page with the account you authorized?

  • Avatar
    Rick Hart

    I do Pilar! Next?

  • Avatar
    maggie Powter

    we got this error when you this service on this website https://www.socialmediacore.com/product/buy-facebook-comments/  was not a good experience.

    Thank you for your good posting

  • Avatar
    Leperia

    Hi Pilar !

    I have more than 7K and is still telling me that 

    THIS PAGE DOSE NOT HAVE PERMISSION TO INSTALL CUSTOM TABS

    WHY???

     

    Leperia

  • Avatar
    hana goom

    You have an attractive website

    تالار عروسی

  • Avatar
    Support

    I have almost 100,000 likes on my page and I still get the get the message :"This page does not have permission to install the custom tab."  When I try to add an RSS feed tab.  What else can I try?

  • Avatar
    Pilar

    Hi there, we've received your email to support that includes more details and we'll be taking a look shortly. From what we know (and what's published on Facebook's API documentation), the 2k limit is still in effect and has not been changed (see https://developers.facebook.com/docs/pages/tabs/ ). It's possible this is an admin permission issue or something else. We'll let you know as soon as we know more. 

  • Avatar
    Pilar

    It looks like the issue mentioned above is a known bug in Facebook's system at the moment. See: https://developers.facebook.com/support/bugs/1978223865639904/

Please sign in to leave a comment.