Facebook "This page does not have permission to install the custom tab" error

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  • Avatar
    araib khan

    so its also for iframe html tab for facebook,the minimum requirements ???

    waiting for your valuable comments on its 

    thanks :)

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    Pilar

    It's possible they added that app before the new rule was introduced. Anyone who installed any custom tabs before Spring 2018 can still use those on their Page. 

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    Pilar

    Hi Phuntsho,

    Looks like you should be able to submit feedback here:

    https://www.facebook.com/help/contact/268228883256323

    Select "Pages" from the dropdown and let them know how this is affecting your business. Hopefully, we'll see an update to this rule soon!

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    Aarsh Shukla

    If you are adding a 3rd party iframe tag into your facebook account, you cannot do so unitil your page gets around 2k likes. Thanks. Visit also:  

    https://burningdesiresmotivation.blogspot.com/

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    Pilar

    It looks like the issue mentioned above is a known bug in Facebook's system at the moment. See: https://developers.facebook.com/support/bugs/1978223865639904/

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    Nahla m

    Bonjour, 

     

    J'ai mis en place un jeu sur Social Shaker et j'essaie de le mettre sur ma page Facebook qui contient plus de 100K fans. 

    J'ai le même message à savoir "This page does not have permission to install the custom tab."

    Savez-vous comment je peux faire ou quel est le soucis ? 

     

    Merci

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    PHUNTSHO DORJI

    Ok, 

     

    Thank you so much

     

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    vinayak r ghanti

    Hi Pilar,

    Thanks for the update , may I know for my app it was working all fine up to 2.6 version to connect and add page tabs , but now in 2.7 its giving me same error as you shown , its normal business page to connect and add a tab but now I see this error message page does not have permission to install the custom tab. 

    Are this 2k likes needed for the normal business page also?.

    let me know thanks for you valuable information 

    Please update if you know any information on this 

    Thanks

    Vinayak

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    vinayak r ghanti

    Hi Pilar,

    Thanks for the update , may I know for my app it was working all fine up to 2.6 version to connect and add page tabs , but now in 2.7 its giving me same error as you shown , its normal business page to connect and add a tab but now I see this error message page does not have permission to install the custom tab. 

    Are this 2k likes needed for the normal business page also?.

    let me know thanks for you valuable information 

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    PHUNTSHO DORJI

    Hi,

    Thanks. I could not find the feedback page where i can write and submit in FB.

     

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    Pilar

    Hi there, we've received your email to support that includes more details and we'll be taking a look shortly. From what we know (and what's published on Facebook's API documentation), the 2k limit is still in effect and has not been changed (see https://developers.facebook.com/docs/pages/tabs/ ). It's possible this is an admin permission issue or something else. We'll let you know as soon as we know more. 

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  • Avatar
    EmmaRoy

    Hii, Nice Question for FB.Plz Help me in My Facebook id unblocking...

     

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    thanhthaiphan

    tôi mong nhận được sự giúp đỡ của bạn. tôi cũng đang bị vấn đề như thế ấu dâm

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    Pilar

    @Ron Yeah, when the update was first made, Facebook used the terms Likes, Followers, and Fans interchangeably in their various help docs. I don't think "Followers" had even been rolled out to all Pages at the time. 

    I'm unsure which group the limit actually applies to. As far as I know, when "Followers" were first rolled out, all Likes also automatically become "Followers" (so if you had 3k likes, you now also had 3k followers but moving forward those metrics were tracked separately depending on whether someone liked or followed your page). 

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    zarif bar

    thank you for this useful post

    وانت بار تهران

    وانت بار ارزان

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    milad shafipour

    thanks pilar

    very good post

     

    قیمت درب ضد سرقت

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    Ivo

    Hi Pilar, I would like to ask if you can suggest me something. If you check this FB page  https://www.facebook.com/HemoKill%20/app/392634087816254/

    and click the second tab just under "Home", you will that their website shows like in an iframe. And they have only 244 likes. Do you think this is done by using the HTML iframe tabs by FB?

    Regards

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  • Avatar
    ahanup
    I have this problem too

    ------------------------------
    قیمت آهن آلات - سایت مصالح
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  • Avatar
    Pilar

    Hi Araib!

    Yes, if you are trying to add a 3rd-party iframe tab to your Facebook Page and you haven't previously authorized the 3rd-party developer, you will need to get 2,000 Page likes first. 

    It's a strange rule and we hope Facebook will reconsider this soon. We believe small businesses that are just starting out should have the option to customize their Facebook Page even more so than already established businesses! Fingers crossed that Facebook will release another update soon 🤞

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    Pilar

    Hi Rick! Worth double-checking if you have full admin rights for that page with the account you authorized?

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    Erric Ravi

    My page facebook.com/storifynews for website Storify News having 1200+ likes and I am doing the same thing but still this error msg is popup. Is it mandatory to having 2000 likes atleast ?

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    Rick Hart

    I do Pilar! Next?

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    Ron Pugmire

    I noticed the source of confusion with the 2000 number. That is 2000 Followers, not 2000 Likes! 

    @Pilar - You made the "follower" distinction in the 2nd paragraph of your article, but everywhere else (inc. comments) this became "likes"

    For what it is worth, Facebook's use of Follow/Like for Pages has always confused me. This gets muddled further when those terms are referred to as "Fans". 

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    EmmaRoy


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    sana darb

    I have almost 100,000 likes on my page and I still get the get the message :"This page does not have permission to install the custom tab."  When I try to add an RSS feed tab.  What else can I try?

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    Ivo

    Hi Pilar, thanks for your reply. 

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    Rick Hart

    I have over 2k likes but when I go to add the tab my page doesn't show in the dropdown. All my other pages show but not the ones with ove 2K likes. Any ideas?

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    phạm đắc duy

    Doanh nghiệp nhỏ, nên đi cho những sợi dây này. I want to add the page web of me  https://noithatlongvu.com/ vào pages facebook cũng không được. Mong Facebook có chính sách với các doanh nghiệp nhỏ như tôi

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    Pilar

    Yes, the 2000 Follower rule is strictly enforced on Facebook's end. 

    If you're trying to use a POWr plugin on your Facebook Page, I suggest you use the "Share" option as a workaround. After clicking "Add to Site", choose "Share", then post that link to your Facebook page. It will show an image of your plugin on your timeline and link to the actual plugin. This is great for posting forms or ecommerce items on your Page. 

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