Setting Up and Viewing Time Zones in POWR Appointments

Introduction

POWR Appointments is a powerful scheduling tool that allows you to manage your appointments and bookings with ease. To ensure that your appointments are accurately scheduled and displayed in the right time zone, it's crucial to understand how to set up and view time zones in the POWR Appointments app. In this support article, we'll walk you through the steps for configuring time zones to ensure seamless scheduling and avoid any potential confusion.

Setting Up Time Zones in POWR Appointments

1. Access Your Calendar Settings: Navigate to your settings panel and click on the "Language & Time zone" option.

   

2. Choose Your Calendar Time Zone: In Settings, you will find an option to select your default calendar time zone. This setting determines the time zone in which your appointments will be scheduled. Click on the drop-down menu and select your desired time zone from the list provided.
   
   
   

 💡 POWR Appointments adjust time zones according to the user's browser location. If your default calendar's time zone differs from your customer's time zone, POWR Appointments will automatically convert your availability based on the customer's location.

1. Test your bookings: Converted time zone information is included on your booking page and appointment confirmation emails to ensure everyone is on the same page.

Troubleshooting Time Zone Issues

If you or your customers encounter any time zone-related issues, here are some common troubleshooting steps:

1. Check Your Default Time Zone: Ensure that your default time zone is correctly set in your Calendar Settings.
2. Verify Your Customer's Time Zone: If your customers are scheduling appointments in a different time zone, make sure that your default calendar availability is displayed correctly in their time zone,
3. Double-Check Appointment Details: Before confirming appointments, always double-check the date and time to confirm that they align with the intended time zone.
4. If any of these steps didn’t help with your issue, please reach out to support@powr.io

Conclusion

Configuring time zones in POWR Appointments is a simple but crucial step to ensure that your appointments and bookings are scheduled accurately and without any confusion. By setting up your default time zone, you can easily manage appointments across different time zones and provide a seamless scheduling experience for your customers. If you encounter any issues, refer to the troubleshooting steps provided in this article to address them promptly.