Unfortunately, you've encountered a browser mishap on the road to building your POWR app. Before you get in touch with support, here are a few steps that solve most issues quickly and easily.
- Refresh the website you are working on. This will solve issues with loading and is a good starting point for all tech issues.
- Clear your cache and restart your browser (info can be found here)
- Make sure cookies are enabled in your browser. If you're browsing Incognito, changes you make to an app may not save (info can be found here).
- Switch to a different browser. We recommend switching to Firefox or Chrome as they tend to be more reliable.
- If you have any ad-blockers, a firewall or antivirus software installed, try temporarily disabling those to see if that makes a difference.
- Reset the browser to its default settings. Essential information like bookmarks will be saved. Click on your browser below for a walk-through tutorial.
- Restart your computer.
If the steps above didn't solve the issue, please get in touch with us and we'll work with you to get it fixed.