How to Cancel a Subscription on Wix: A Step-by-Step Guide

If you've purchased a POWR app through the Wix App Market and no longer wish to keep your subscription, you can cancel it directly in your Wix account. Canceling a subscription ensures you won’t be charged again at the end of your current billing cycle.

This guide will walk you through the process of canceling your POWR subscription on Wix, with step-by-step instructions and helpful tips to avoid any confusion.

💡 Important: If you purchased your subscription through Wix, you must cancel it from your Wix account — not the POWR dashboard.

In This Article:

• Cancel a POWR App Subscription in Wix

• What Happens After You Cancel

• FAQs

• Conclusion

Cancel a POWR App Subscription in Wix

You can cancel your app subscription in just a few clicks from your Wix Subscriptions page.

Step-by-Step Instructions

1. Log in to your Wix Dashboard.

2. In the top menu, click on Subscriptions.

3. Locate the POWR app you want to cancel.

4. Click the Show More icon (three dots ⋯) next to the subscription.

5. Select Cancel App Subscription.

6. Follow the prompts to complete the cancellation process.

🔔 Note: If you don’t see the POWR app listed in your Subscriptions section, make sure you're viewing the correct Wix site where the app was installed.

What Happens After You Cancel

• Your subscription will remain active until the end of the current billing period.

• You will not be charged again once the billing period ends.

• The POWR app will revert to the Free plan once your paid term expires.

• Your previously entered data and settings will be preserved in your account, but premium features will be disabled.

FAQs

Q: I deleted the app from my Wix site. Is the subscription canceled automatically?

A: No. Removing the app from your site does not cancel your subscription. You must cancel it manually in your Wix Subscriptions settings.

Q: Will I get a refund after canceling my subscription?

A: Per POWR’s refund policy, only yearly or biennial plans canceled within 5 days of purchase are eligible for a refund.

If your subscription was purchased through the Wix App Market, please contact POWR Support and include a copy of your Wix invoice. Our team will review your request and assist you directly, as all refund approvals must be processed through POWR.

Q: Can I reinstall the app later and keep my settings?

A: Yes! If you reinstall the same POWR app later, your previous app settings will still be saved under your account.

Conclusion

Canceling a POWR subscription purchased through Wix is simple and can be done directly in your Wix dashboard. Just remember: deleting the app from your site doesn’t cancel the billing. Always cancel the subscription from your Wix account to avoid future charges.

You can also find following articles useful: 
How to Cancel Your POWR Subscription: A Step-by-Step Guide

Need help with a refund or have questions about your POWR plan? Reach out to POWR Support — we’re happy to help!