Automations When Someone Pays You
In this article
In this article group
- Getting Started with POWR Pay Me
- Create and Share a POWR Pay Me Payment Link
- Connect PayPal or Stripe to POWR Pay Me
- Your POWR Pay Me Payments
- Refunds and Disputes in POWR Pay Me
- Add a Payment Link to a POWR Email
- Use POWR Pay Me from Claude or ChatGPT
- POWR Pay Me Limits and FAQs
- Paying on powrpay.me: Help for Customers
With POWR Email automations, you can follow up automatically when a customer pays you through Pay Me: thank them, ask for a review or share next steps. You can also email customers when you refund a payment.
Note: Pay Me automations are available in the POWR Email apps for Shopify and Wix. Your buyer receipt is separate and is sent automatically (see Buyer Receipts in POWR Pay Me).
The Two Triggers
Payment received: starts when a customer pays you through Pay Me.
Payment refunded: starts each time you refund a Pay Me payment in PayPal or Stripe.
Create an Automation
Open your POWR Email app from Shopify or Wix and go to Automations.
Start from the Pay Me: payment received or Pay Me: payment refunded template, or create one and pick the trigger.
Optionally narrow it: a minimum amount, a maximum amount, or one specific payment link.
Write your email and set the wait (the payment-received template waits 3 days by default).
Turn the automation on.
Your email can include details from the payment, such as the amount and the item.
Frequently Asked Questions
Do automations replace the receipt?
No. The receipt is sent separately. Use automations for anything extra.
I don't use Shopify or Wix. Can I use automations?
Not yet. Your customers still get receipts, and you can see every payment in Pay Me.
Need Help?
If you have any questions about POWR Pay Me, our support team is happy to help.