Skip to content
POWR Help Center home
InboxAsk a human

Anti-spam requirements for POWR Email on Shopify (CAN-SPAM)

POWR Email sends on your behalf from the United States, so every campaign follows the US CAN-SPAM Act. To stay compliant, each email you send includes:

  • Accurate From and Reply-to fields, so recipients know who the email is from. These are pre-filled from your account, and you can edit them.

  • A subject line that reflects the content. Don't mislead people about what's inside.

  • A valid mailing address in the footer, your own, pre-filled from onboarding.

  • A working unsubscribe link, added to the footer automatically and not removable. Anyone who unsubscribes stops receiving your emails.

image.png

Beyond those, only email people who have opted in to hear from you. POWR Email automatically excludes anyone who has unsubscribed, hard bounced, reported spam, or failed a validation check, so you don't keep sending to addresses that won't deliver.

Sending to people who never opted in can lead to spam complaints, hurt your deliverability, and, under CAN-SPAM, carry penalties for each non-compliant message. POWR may pause sending for accounts that don't comply.

Need Help?
If you need any help or have any questions about our Form Builder, our support team is happy to help.

👉 Contact our support team

When contacting us, you'll be prompted to authenticate your email by signing in, and a confirmation code will be emailed to you. This helps ensure our support team's reply will be delivered to you with no issue.

For more information about available features, visit our Pricing Page:
https://www.powr.io/pricing