POWR's official refund policy lives here: https://www.powr.io/terms
No refunds are available for monthly upgrades. If you're not sure POWR Starter, Pro, or Business is the best option for you, please contact our support team to request a free trial prior to purchase.
Annual and biannual upgrades
Refunds can be issued only within the first 5 days of a yearly or biannual upgrade being purchased.
9. Suspension and Termination of Services
9.1. By You. Refunds are issued for yearly and biennial subscriptions if cancelled within 5 days of initial purchase. Refunds are not available for monthly upgrades. Terminating a subscription mid-billing cycle will not result in a refund, unless you are an annual or biennial subscriber and are cancelling within 5 days after the initial purchase. All users who terminate mid-billing cycle will continue to have full access to their plan features until the end of the cycle when the termination takes into effect. Upgrades purchased through a third-party, such as the Wix App Market, are exempt from this policy. Refunds for upgrades purchased through a third-party cannot be issued by POWR.
The Terms of Service are displayed in the checkout process, and anyone purchasing an upgrade must agree to the terms before being able to buy a POWR upgrade.
If you have any other questions about refund, or billing, please contact our support team here.