Troubleshooting Shopify Auto-installation

Sometimes user had installed/uninstalled our apps few times. During one of these uninstallation, either Shopify failed to send us webhook or we failed to set that Shopify_install’s status to inactive. So when making an API call to get products/pages/blogs, and user can see install only on standard pages. FIX: BROKEN_ATTACHMENT (original: https://help.powr.io/attachments/token/rkM5qRScqAD4FoWWuj4JpLsPs/?name=Image.jpeg)

[Apps::ShopifyController] - Shopify session is not valid, raised an ActiveResource::UnauthorizedAccess exception with Failed. Response code = 401. Response message = Unauthorized ([API] Invalid API key or access token (unrecognized login or wrong password)).

To fix that issue for user, you would need to ping someone from engineers and ask to take care about this install/uninstall instance. Here is the full log of a similar problem in Slack https://powrteam.slack.com/archives/CM37Y3129/p1588800891302200