Shortcode issues after Rapidload Technology V2

If you see users whose app has disappeared on their website recently, it may be related to us having updated the iframe URL for apps. 

Here is an example of a ticket where this was the case: https://powr-support.zendesk.com/agent/tickets/151686

The user installed the Map app on their site using this code:

[powr-map label="1550281”]

Unclear how this ever worked, considering the double quotes in that code are not consistent and that would normally cause issues in most browsers 🤷‍♀️

Here is what the Console was showing:

FIX: BROKEN_ATTACHMENT (original: https://help.powr.io/hc/article_attachments/360044074853/mceclip0.png)

And this is what the parsed iFrame URL looks like in the DOM:

FIX: BROKEN_ATTACHMENT (original: https://help.powr.io/hc/article_attachments/360044074953/mceclip1.png)

You might notice that it's missing an app ID, which is no bueno. 

Solution: Ask the user to re-install using the actual HTML embed code. They can get the code by following these steps:

1. Log in at powr.io
2. Open your app
3. Click Publish
4. Select "Embed Code"
5. Copy/paste into your website

The Embed Code should look something like this: