powr.io blocked - protocol for what to do
We unfortunately still have users create phishing forms on powr.io, and there is no easy way to stop them. Sometimes, this results in an ISP or anti-malware service blocking our entire domain.
In the past, this happened with the following services:
Name
Type of Service
Date blocked
Date unblocked
Contacted via:
Norton
Anti-virus software
2016
2016
KT/KISA
Korean Internet Security Agency
03/12/2017
04/16/2017
Email: global.biz@kt.com, Website
Swisscom
ISP Web Shield
07/19/2017
07/24/2017
Twitter, User call
Sky Broadband
ISP Web Shield
08/06/2017
-
Netcraft
Internet Security
08/09/2017
08/10/2017
Ziggo
Internet Service Provider
09/12/2017
-
Email: abuse@ziggo.nl
Kapersky
Internet Security
09/14/2017
09/18/2017
Email: info@us.kaspersky.com
Malwarebytes
Cyber Security
12/5/2017
Submitted ticket on: https://support.malwarebytes.com/community/consumer/pages/contact-us
Orange Cybersecurity
Internet Security
04/19/2018
https://cert.orange.md/contact/contact
Spectrum ISP
Internet Service Provider
09/20/2019
emailed support@spectrum.net and support@spectrum.com (not sure if those are right)
Windows Defender SmartScreen
Cyber Security
03/18/2020
Please add any new cases to the table so we have a somewhat complete list of who blocked us when.
Email template
Hi there,
It looks like [INSERT NAME OF SERVICE] has incorrectly categorized our domain powr.io as unsafe. We have heard from a few of our customers that our domain is unfortunately blocked by your service at the moment.
We make front-end DIY website tools for small business owners. You can find our tools in reputable app markets such as the Shopify App Store: https://apps.shopify.com/partners/powr-io and the Wix App Market: https://www.wix.com/app-market/search?query=powr
We are not a malicious site and would like for our site to be re-evaluated.
Could you kindly tell us how we can get whitelisted and have our rating be updated?
Thank you.