How to locate TSH (POWR account) through Shopify Partners Dashboard?

If you'd like to locate POWR account through Shopify Partners, please follow the steps below.

1. Open https://partners.shopify.com/200765/referrals Partners URL (login through LastPass) - support@powr.io

2. Click on "Apps" section 

3. Press on CTRL + F and search for app (Example: form, popup etc)

4. Click on the app link (Example: Contact Form | Form Builder)

5. Scroll down to app history > Click on "View all history" button

FIX: BROKEN_ATTACHMENT (original: https://help.powr.io/hc/article_attachments/4420932277911/mceclip1.png)

6. Copy the store name or nickname from the #reviews channel and paste it into the search bar

FIX: BROKEN_ATTACHMENT (original: https://help.powr.io/hc/article_attachments/4420923970071/mceclip3.png)

FIX: BROKEN_ATTACHMENT (original: https://help.powr.io/hc/article_attachments/4420939949975/mceclip6.png)

7. Open the store link and copy the email address

FIX: BROKEN_ATTACHMENT (original: https://help.powr.io/hc/article_attachments/4420947410967/mceclip4.png)

8. Paste the email address into TSH https://www.powr.io/admin/tech_support_helper 

If you see no results, please use Zendesk search.