Can I read my shoppers' chat transcripts?
Not in this version. There's no in-app way to browse individual chat transcripts yet.
Conversation data is stored (you can read exactly what's collected and how it's protected in the privacy article below), but a transcript viewer isn't part of the AI Shopping Assistant right now.
For now, the Dashboard gives you a high-level picture instead: Chats started and Questions answered show you how much your assistant is being used.
A way to review conversations is something we're considering for the future, balanced carefully against shopper privacy. We can't promise a date yet.
Related articles
- What data does the AI Shopping Assistant collect, and how is it kept private?
- What can I see on the AI Shopping Assistant dashboard?
Still need help? Reach our team at support@powr.io.
For privacy-specific questions, please contact privacy@powr.io.